Important Data Privacy Notice

Sony Interactive Entertainment Europe has appointed Domestic & General Services Limited to provide product registration services and protection plans to accompany its products.

Domestic & General Services Limited and Sony Interactive Entertainment Europe will use your information (which you or others have provided to us) to provide the requested service and for administration (including the recovery of any amounts owing, where applicable) marketing, market research, customer surveys, regulatory reporting, to check and verify your identity and analytics and testing purposes. Your information may also be shared with other members of the Domestic & General Group of companies and selected companies acting on our behalf.

We, along with other members of the Domestic & General Group of companies, Sony Interactive Entertainment Europe and third parties may use your information to tell you about any offers, products or services which may be of interest to you. You may therefore be contacted by mail, telephone, email and/or other electronic messaging services unless you have asked not to be.

You may (for a small fee) request a copy of your data. If your personal details change, if you wish to change your marketing preferences or if you wish to opt out of receiving marketing information, please let us know by writing to the Data Protection Officer, Domestic & General, Freepost CV2560, Bedworth, Warwickshire, CV12 8BR. If you do not wish to be contacted for marketing purposes by mail or telephone write to us at the address above.


What is a Cookie?

Cookies are essential to the operation of the Website because they identify the pages and actions you have previously visited. For example, when you add an item to your basket and go to another page on the Website, cookies enable the item to remain in your shopping basket.

As well as cookies that make the Website work, we also use cookies to identify any issues and areas for improvement. These analytical cookies help us make the Website better and identify which marketing channels are most effective.

The Cookies we Use

The following is a list of the Cookies that we use on the Website and the purpose for which they are used. By continuing to use the Website, you are consenting to the use of these cookies

Cookie Purpose
Stores the categories visited by a user, which is later used by the following Analytics tags: Product tag, Cart tag and Order tag.
The value of referer in the HTTP header.
non-secured session cookie
This cookie contains the value of the store ID of the session. This value is used to select the store to run the command, if one is not specified on the URL.
Checks whether the client browser accepts cookies.
secured session cookie
WebSphere Commerce uses a secure authentication cookie to manage authentication data. An authentication cookie flows only over SSL. For increased security, it has a timestamp with a signature. This cookie is used to authenticate the user over SSL-connections.
non-secured session cookie
This cookie exists only if it is a generic user session. This cookie stores the session values such as store ID, language ID, and contracts.
non-secured session cookie
This cookie is created on the first request that is processed by WebSphere Commerce run time. For example, a non-cache request.
non-secured session cookie
This cookie is a user session cookie that flows between the browser and server over both SSL or non-SSL connection. It is used for user identification over non-SSL connections. It contains user session values such as login timeout, or session identifier.
LTPA2 cookie
WebSphere Application Server cookie
This cookie is used when WebSphere Commerce enabled for single sign-on with other WebSphere applications information center.
WC_EdgeCacheComponent_storeId Used for Edge Caching.
FEP2 SoccomAuthToken Social bridging session cookie.
FEP2 SoccomUserInfoToken Social bridging session cookie.
FEP2 SoccomUserToken Social bridging session cookie.
LtpaToken2 WebSphere Application Server LTPA token used for single sign on.
redeye This cookie is used to store information about user page activities during the website session. These cookies can be used to store ordering information needed to make automated customer service emails work.
netoutcome This cookie is used to allow the website owner to monitor user activity across key areas of its website in order to provide services that better personalise and make more relevant marketing communications and also the provision of analytical reporting

Managing Cookies

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

For PCs: click on 'Help' at the top of your browser window and select the 'About' option. For Macs: with the browser window open, click on the Apple menu and select the 'About' option.

Alternatively, you may wish to visit which contains comprehensive information on how to remove cookies on a wide variety of browsers.

However if cookies are not enabled on your computer, it will mean that your shopping experience on the Website will be limited to browsing and researching and you may not be able to add products to your basket and/or buy them. If you leave cookies turned on, remember to sign off when you finish using a shared computer.